Frequently Asked Questions
These cover the usual questions. If yours is not answered, info@adatavision.shop is the fastest way to reach us.
What if my monitor has no mounting holes?
That is what the adapter kits are for. They clamp to the housing and present a standard 75 or 100 mm pattern. The kits are grouped by the screen sizes they were made for.
How do I know an arm will hold my screen?
Compare the screen weight with the load rating on the listing, not the screen size. Two panels of the same diagonal can differ by several kilograms.
What does delivery cost?
Flat $8.49 across the United States, free once you pass $52. Orders are packed in New York inside 1 business day and travel for 2–5 business days.
Can I return an arm that does not fit?
Start a return within 30 days by emailing info@adatavision.shop. Return the item unused in its packaging and the refund reaches your card or account in 3–5 business days.
How do I pay?
Payment is accepted by Cash on Delivery, and by nothing else. Everything we can take is shown at checkout.
Still stuck?
Email info@adatavision.shop or call +1 (888) 888-2087. We are open Monday–Friday 9:00 AM–5:00 PM · Closed Saturday and Sunday (ET).